Return Policy — Tooth & Nail Racing

Last Updated: June 2026

Read Before Purchasing: It is the buyer's sole responsibility to verify fitment before ordering. Tooth & Nail Racing LLC is not responsible for parts ordered for the wrong vehicle under any circumstances. If you are unsure whether a part fits your vehicle, contact us before you order.

What Can Be Returned

We only accept returns on brand new, factory-sealed, unopened parts. The item must meet every one of the following conditions to be eligible:

The part is new — not used, not installed, not test-fitted
The original packaging is completely intact and unopened — if the box has been opened in any way, the return is void
All original contents are present (hardware, documentation, clips, etc.)
The return request is submitted within 30 days of the confirmed delivery date

If all of the above conditions are met, we will issue a refund to the original payment method after the item is received and inspected. Original shipping charges are non-refundable. Return shipping is the buyer's responsibility.

What Cannot Be Returned — No Exceptions

The following are final sale under all circumstances. No returns, no refunds, no exchanges:

Used parts — any part that is used, regardless of condition or reason for return
Opened parts — any new part whose packaging has been opened, even if uninstalled
Electrical parts — sensors, switches, modules, relays, or any component with wiring, once packaging is opened
Special order / requested parts — any part sourced at the buyer's request through our Request a Part service
Wrong fitment — parts ordered for the wrong vehicle. The buyer is responsible for verifying fitment before purchasing. "Doesn't fit" is not grounds for a return or refund
Items returned without prior written authorization from us
Items damaged due to improper installation or misuse

How to Request a Return

If you believe your item qualifies under the conditions above, email info@tnrparts.com within 30 days of delivery with the following:

Your full name and order details
The part number
Clear photos of the item showing the sealed, unopened packaging
Your reason for return

We will review and respond within 2 business days. Do not ship anything back without receiving written authorization first. Unauthorized returns will be refused and returned to sender at the buyer's expense.

Damaged or Defective Items

If your order arrives visibly damaged or defective, contact us within 48 hours of delivery with photos of the packaging and the item. Claims submitted after 48 hours will not be accepted. We will work with you on a replacement or refund at our discretion depending on availability and the nature of the defect.

Wrong Item Sent

If we sent the wrong item, contact us immediately. We will cover return shipping and send the correct item or issue a full refund including original shipping. This is the only case where original shipping is refunded.

Questions

Email info@tnrparts.com or use our Contact page. We respond within 1–2 business days.